Customer Reviews and Feedback
Shop by Brands
A bit about
The Paving Experts
"We’re a family-run, online merchant based in Staffordshire, supplying quality landscaping, construction, and building materials for all your project needs."
We stock a wide range of paving and pointing products like Fuga-Pave, Ultrascape Flowpoint Rapid Set Paving Grout, EASYJoint, Larsen FJM and Ultrascape Pro-Prime. Plus pothole repair solutions, tile adhesives, grouts, and floor levelling compounds, such as Ultracrete Instant Road Repair Cold Lay Tarmac, Ultracrete Permanent Pothole Repair, floor levelling compounds, tile adhesives and grouts.
We carefully select trusted brands such as Aquacut, Instarmac, Larsen, Nexus, Probst and Raimondi focusing on quality, innovation, compliance, and ethics.
Need a Hand?
Ordering is easy online, but if you’d like some help, just fill in our contact form. We’re a small (but mighty!) team, so thanks for your patience — we’ll get back to you as soon as we can.
Delivery Question?
We offer:
- Standard Delivery (3–5 working days)
- Next Day Delivery (on in-stock items)
- Click & Collect (from our Tamworth base)
Free Standard Pallet Delivery is available across England & Wales on full pallets. Small charges may apply for deliveries to Scotland or for Next Day service.
Smaller orders go via DHL, and pallet deliveries arrive kerbside via tail lift vehicles.
Got a Question?
We’re a small business so we don’t have a phone line staffed full-time, to avoid any wait or frustration, we offer a friendly callback service. Just drop us a message here, and we’ll be in touch!
Visiting Us?
We’re not a shop, so if you’d like to collect an order, please get in touch via our contact form to arrange it.
Please note: we don’t accept cash — payment is by card or bank transfer.
Address: The Paving Experts, The Mill, Unit 4, Lullington Road, Clifton Campville, Tamworth, B79 0AU
what3words: ///specifies.shower.nearly
The Paving Experts is a trading name of R & R Products Ltd, registered in England & Wales, company no. 08069650.
Frequently Asked Questions?
Got a nagging question?
You’ll probably find the answer here…
Click this link and drop us a message using the form. Just pick a title from the dropdown, send your query our way, and we’ll get back to you via email or phone as soon as we can. We’re a small, busy team, but we’re always happy to help! 😊✨
You might wonder why you can’t call us directly—here’s why: As a very small family team, we’re always busy packing orders, managing stock, updating our website, making sure our courier partners deliver your parcels & pallets on time, and handling all the behind-the-scenes tasks that keep things running smoothly.
We’ve learned through trial and error, if we handle queries via email, with a call back if needed, it lets us prioritise urgent matters in the fastest way possible —without you waiting on a busy phone line.
Our business hours are 8:30 AM to 5:00 PM. We’re here onsite, but as a small team, we’re not always available by phone. To make things easier for you, we offer a call-back service—just fill out the form, and we’ll call you back as soon as we can. This helps us stay efficient and saves you the hassle of repeatedly calling. 😊
We’re based between Tamworth & Lichfield in Staffordshire. While we don’t have a physical shop, we do offer Click & Collect. Just get in touch with us first, and we’ll arrange it for you! 😊 Contact Us Here
We accept payments via debit, credit card, PayPal,or via Bacs – you can even pay by PayPal in 3 installments.
We offer a Next Working Day Delivery service, or a 3–5 Working Day Standard Delivery. Select the appropriate delivery rate at checkout. Collection is also available on request and by appointment! We’re not a store, so to arrange this option, please fill out the form here, and we’ll get back to you.
- Next Working Day Delivery: Orders placed before 12 noon will be packed and dispatched the same day, ensuring delivery the next working day.
Orders placed after 12 noon will be packed and dispatched in the afternoon for collection the following day, arriving on the next working day.
Please note: Orders placed on Friday afternoon will be packed and dispatched on Monday morning, with delivery expected on Tuesday.
- 3–5 Working Day Standard Delivery: Orders typically arrive within 2–3 working days, but we allow up to 5 working days for your peace of mind. Please note that we do not operate on weekends or bank holidays. Orders placed during these times will be packed and dispatched on the next working day, with delivery expected up to 5 working days later.
For further information on delivery types and charges click here:
Our delivery charges are based on the size, weight, and destination of your order.
- Small orders (sent via courier) typically cost £10 + VAT per tub or bag.
- Larger orders (sent via Pallet Network) range from £45–£90, depending on the service you choose.
You’ll see the exact delivery cost at checkout. We don’t inflate our product prices to cover delivery—we actually subsidise costs to keep things fair and competitive for you! 😊
Yes! We offer a next working day service.
- Order before 12 noon? We’ll pack and dispatch it the same day for next working day delivery.
- Order after 12 noon? It’ll be dispatched the next day and arrive the following working day.
- Ordering late at night? If you place an order at 10 PM, for example, it won’t arrive the next day but the following working day.
We’re a small, family-run business, not a big corporate machine. We work hard to get your order to you on time, but if our couriers experience delays, we’ll keep you updated and resolve any issues as quickly as possible. Thanks for your patience and support! 😊
Yes! You’ll receive a tracking email separately from your invoice.
- Small orders (up to 5 bags) are sent via parcel carrier and delivered to your door.
- Pallet orders are delivered kerbside and may not have an ETA until the delivery day.
- Need special instructions? Add a note at checkout, and we’ll pass it on to the courier! 😊
We’re a small, experienced family team, and we love helping customers choose the right products. While we can’t be on the phone all day offering advice, our website is packed with detailed product info, including technical data, mixing instructions, and FAQs. Most product pages also feature a product calculator to help you figure out exactly what you need.
If you’d prefer to chat with someone, just drop us a message via our contact form, and we’ll get back to you as soon as we can! 😊
Calculating the right amount of product can vary depending on factors like slab size, joint width, and patio size. For example, small cobbles might need 1 tub for every 1-2 square meters, while large format porcelain slabs could cover up to 50 sqm with a single tub.
We have product calculators on most of our product pages—just enter the size of your patio, slab dimensions, and joint details, and the calculator will do the work for you.
If there’s no calculator, check the manufacturer’s website for guidance (they may not offer calculators), or simply get in touch with us, and we’ll help as best we can! 😊
